Cookie notice
We keep cookie use intentionally light. Analytics only runs after consent, and the Mac app repairs videos locally rather than sending media through the website.
The website may store your analytics preference in the browser. If analytics is allowed, Google Analytics may set measurement cookies so we can understand traffic sources, conversion paths, popular repair guides, and site performance.
We do not use cookies to upload, inspect, or process your damaged videos. Product repair work is designed to happen in the desktop app.
Clear this site's local storage in your browser to reset the analytics prompt. You can also use browser privacy settings or content blockers.
For plain-English support, start with the help page. For product questions, use the free preview before buying.