Video files
The repair app is designed to process videos locally on your Mac. You should not need to upload broken videos, healthy samples, previews, or exported repairs to Rescue My Video to use the app.
Privacy policy
Your videos should stay yours.
Rescue My Video is built around local repair. The website explains the product, the Mac app repairs files on your computer, and payment unlocks clean export after preview.
Website analytics
If Google Analytics is enabled, it runs only after consent. We use it to understand page performance, acquisition, and content usefulness, not to inspect private video files.
Payments
Checkout is intended to be handled by Stripe. Stripe may process payment details, tax data, receipts, fraud checks, and license-related transaction information under its own policies.
Support
If you contact support, we may receive your email address, message, device details you choose to share, and diagnostic descriptions. Do not send private videos unless you explicitly decide to.
Local diagnostics
The app may create repair logs, previews, and working files on your Mac so you can inspect results. These files remain on your computer unless you move or share them.
Your choices
You can decline analytics, delete local app job folders, avoid sharing samples, and request deletion of support emails or purchase records where legally possible.